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Terms & Conditions

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1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern the provision of services by [Your Company Name] ("We," "Us," or "Our") to the client ("You" or "Customer") relating to Vehicle Wrapping, Paint Protection Film (PPF), and Detailing services. By booking a service, paying a deposit, or accepting a quote, you agree to be bound by these Terms, which constitute a legally binding agreement.

2. Service Booking, Quotes, and Deposits

  • Quotes: All quotes provided are based on the information and condition of the vehicle at the time of inspection or consultation. Quotes are valid for [Number, e.g., 30] days.

  • Deposit: A non-refundable deposit of [Percentage, e.g., 25]% of the total estimated cost (or a fixed amount of [£ Amount, e.g., £150]) is required to secure a booking. This covers administrative costs and material allocation.

  • Final Price: The final price may vary from the initial quote if the vehicle's condition requires additional prep work (e.g., extensive cleaning, paint correction, or removal of existing films) or if unexpected issues arise during the process. We will notify you and seek written approval before proceeding with additional costs exceeding 10% of the original quote.

  • Cancellation/Rescheduling: If you cancel or reschedule within [Number, e.g., 5] business days of your appointment, your deposit may be forfeited. This accounts for lost business opportunity and operational planning.

3. Client Responsibilities and Vehicle Condition

  • Pre-Service Preparation: You agree to deliver the vehicle to us in a reasonably clean condition, free from loose debris. Failure to do so may result in a compulsory cleaning fee and/or rescheduling.

  • Paint Condition (for Wrapping/PPF): You acknowledge that the quality and adhesion of Vinyl Wrap and PPF are highly dependent on the integrity of the underlying paint/surface. We are not responsible for damage caused by pre-existing paint defects, filler, rust, or non-OEM paint finishes upon film removal or application.

  • Component Removal: You consent to the necessary removal and re-installation of components (e.g., badges, lights, bumpers, handles) required for proper service application. You accept the inherent risk of damage to aged, brittle, or aftermarket components.

4. Service Specific Terms (Wrapping and PPF)

  • Imperfections: Due to the bespoke, hand-applied nature of the service, minor imperfections, dust specks, or small bubbles may be present. Bubbles or cloudiness will typically dissipate within [Number, e.g., 4] weeks as the film fully cures.

  • Seams/Relief Cuts: Complex panels and extreme curves may necessitate relief cuts or seams which will be minimized but are occasionally required for proper fitment and durability.

  • Edges: We strive to wrap edges where possible. You accept that certain intricate panels and gaps may require trimming that leaves a marginal edge of the original paint visible.

  • Curing Time: The adhesive requires a curing period of [Number, e.g., 7] days. During this time, the vehicle must not be washed or exposed to high-pressure water.

5. Detailing Service Terms

  • Valuables: You are solely responsible for removing all valuables, money, and sensitive documentation from the vehicle prior to service commencement. We accept no liability for lost, stolen, or damaged items left within the vehicle.

  • Stains: We use professional-grade chemicals and techniques to remove stains, but we provide no guarantee regarding the complete removal of deep-set stains, heavy pet hair, or ingrained odours.

6. Warranty and Liability

  • Warranty: We offer a limited warranty on our workmanship and the materials used for a period of [Number, e.g., 1 to 5] year(s) from the date of service completion. This warranty covers defects in application (e.g., film peeling, lifting) but excludes damage resulting from accidents, neglect, improper washing (including automatic car washes), product misuse, or failure to follow our documented aftercare instructions.

  • Limitation of Liability: Our liability for any claim shall be strictly limited to the cost of the service provided. We shall not be liable for any consequential, indirect, or incidental damages, including but not limited to, loss of profit or loss of use of the vehicle.

7. Post-Service Care

Upon completion of the service, we will provide you with specific verbal and written aftercare instructions. Adherence to these instructions is mandatory; failure to comply will invalidate your service warranty.

8. Governing Law and Jurisdiction

These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. You and We irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms or their subject matter or formation.

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